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Important Notice   Safety and hygiene protocol

Safety Protocol:

1. On your arrival and during your stay in the public areas you must use a face mask, otherwise you won’t be allowed to enter the Hotel.

2. We’ll offer you sanitizing gel.

3. The Reception staff will measure and register your temperature, which cannot be higher than 37.5 °C; if it’s the case, it will be reported to the authorities and we’ll accommodate you in a room for up to 12 hours.

4. You’ll respect the 1.5m social distancing. We have signs on the floor to show the distance between guests and those who provide attention at the Front Desk and those who are waiting.

5. The Bell Boys will disinfect your luggage and take it to your room. They will let you know they’re at the door and won’t go through it.

6. We have sanitizing floor mats at the entrance of the Hotel.

7. The staff will use face mask, face shield and disposable gloves.

8. We do not have the luggage storage service until further notice.

9. The maximum occupancy recommended per room is 2 guests.

10. Children aged 12 and older pay accommodation.

11. We don’t have Valet Parking service.